Job Description

Benefits: Employee discounts Free food & snacks Training & development About the Role: TLS Automotive Inc is looking for an experienced and driven Shop Manager to lead our team in Fort Myers, FL! This is an exciting opportunity to take the helm of a busy automotive shop, overseeing daily operations while delivering top-notch service to our customers. If you're passionate about cars and people, we want to hear from you! Responsibilities: Oversee day-to-day shop operations, ensuring efficiency, quality, and customer satisfaction Manage and mentor automotive technicians and service staff to maintain high performance standards Coordinate vehicle repair and maintenance workflow, scheduling, and bay assignments Handle customer inquiries, estimates, and complaints with professionalism and care Monitor inventory, order parts, and manage vendor relationships Ensure compliance with safety regulations and shop policies Track shop performance metrics including labor efficiency, revenue, and customer retention Requirements: Proven experience as an automotive shop manager or service manager Strong knowledge of automotive repair and maintenance procedures Excellent leadership and team management skills Proficiency with shop management software and point-of-sale systems Strong customer service and communication skills Ability to manage budgets, control costs, and drive revenue growth I-Car certification or equivalent automotive credentials preferred About Us: TLS Automotive Inc is a trusted name in automotive repair and service in the Fort Myers, FL area, committed to delivering honest, reliable, and high-quality work to every customer. Our customers keep coming back because they know they can count on us for straightforward service and expert repairs. We pride ourselves on building a team-oriented environment where skilled professionals are valued, supported, and given the tools they need to succeed. #J-18808-Ljbffr

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