Job Description

Job Description

Job Description

We are seeking a professional, reliable, and patient-focused Medical Receptionist to join our fast-paced urgent care team. The ideal candidate is organized, detail-oriented, and able to multitask efficiently while maintaining a welcoming and compassionate demeanor.

Responsibilities include:

• Greeting and checking in patients in a friendly and professional manner

• Verifying insurance eligibility and collecting co-payments

• Scheduling appointments and managing patient flow

• Answering multi-line phone systems and responding to inquiries

• Entering and updating patient information accurately in the EMR system

• Scanning, faxing, and managing medical documents

• Coordinating with clinical staff to ensure smooth daily operations

• Maintaining confidentiality in accordance with HIPAA guidelines

Qualifications:

• Prior medical receptionist or healthcare front desk experience preferred

• Knowledge of insurance verification and basic billing procedures

• Strong communication and customer service skills

• Ability to work in a high-volume environment

• Proficiency with EMR systems and basic computer applications

• Dependable, punctual, and team-oriented

We are looking for someone who takes initiative, maintains professionalism under pressure, and contributes positively to a team-based clinical environment.

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