Job Description
We are looking for a TRAVELING Help Desk/Desktop Support Analyst to join a construction-focused organization in Appleton, Wisconsin in a contract capacity with the potential for a permanent role. This position supports field and office technology needs by combining hands-on desktop support, site technology setup, and user guidance across multiple locations. The role is ideal for someone who is comfortable traveling extensively, working directly with hardware and cabling, and helping end users resolve technical issues with professionalism and clarity.
**Will require a REAL ID to travel via flights
Responsibilities:
• Travel to project and company sites in multiple states to deliver on-site technical support and deployment services.
• Install, organize, and connect equipment in racks for both newly launched locations and active sites undergoing technology improvements.
• Support audiovisual components and assist with the setup and readiness of site-based technology environments.
• Perform commissioning activities to confirm systems, devices, and infrastructure are functioning properly before handoff.
• Handle hardware installation and replacement work related to networking upgrades and endpoint support needs.
• Run, terminate, and manage structured cabling, including low-voltage and network cabling for site technology deployments.
• Troubleshoot desktop, hardware, and Windows-related issues while responding to service desk requests in a timely manner.
• Provide end-user instruction and practical training to help employees effectively use supported systems and equipment.
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